PLAIN TEXT / ASCII / ELECTRONIC RESUME EXCERPT: DIRECTOR OF ADMINISTRATION RESUME
----------------------------------------
Director of Administration
----------------------------------------
Dynamic and results-driven administrative executive with extensive experience in organizational leadership, project management, personnel supervision, and office management. Exceptionally organized and effective in the management of top initiatives and critical projects. Background includes work flow efficiency/streamlined operations, account management, and development of executive-level internal and external correspondence.
Core competencies include:
* Client Relations
* Human Resources
* Process Improvement
* Cost Containment/Budgeting
* Vendor Management
* Performance Reviews
* Administrative Team Building
* Employee Manuals/Handbooks
* Client Correspondence
----------------------------------------
PROFESSIONAL EXPERIENCE
----------------------------------------
ABC ENTERPRISES, LLC, Livonia, MI, 20xx-Present
Director of Administration
Provide executive-level support to the organization’s Chairman. Organize office operations and develop systems to maximize production. Screen the Chairman’s telephone and e-mail communications and respond appropriately. Follow up with professional staff on assignments delegated by the Chairman. Draft executive-level documents and key correspondence. Oversee facilities, space planning, equipment, IT, purchasing, and relocations.
* Exceeded company expectations in two separate office relocations and expansions. Executed on time, within budget, and seamless moves in Dallas, Texas, and Los Angeles, California.
* Attracted and hired staff, set salaries, and coordinated benefits. Ensured compliance with local, state, and federal employment requirements.
* Improved performance and employee satisfaction by developing performance expectations, writing employee handbooks, and designing performance review processes. Instituted flextime and cut absences and tardiness.
* Played a key role in developing and maintaining vendor relationships, including health/property insurance companies, landlords, and others. Served as the contract point person and administrator.
BCD, INC., Livonia, MI, 20xx-20xx
Director of Administration
Supported the Chairman and President/CEO and managed office operations through a team of 12 administrative assistants and HR generalists. Administered payroll and an annual budget of $125,000. Processed AR/AP and directed employee hiring. Developed legal documents and maintained all legal files. Played a key role in recording and documenting litigation issues.
* Planned, designed, and selected sites, and executed two office relocations and upgrades that significantly increased office space.
* Played a key role in managing a yearlong move. Executed on time and within budget.
* Maintained computer system integrity and updates through an outside IT technical support consultant.
* Maximized productivity across the organization by streamlining HR and administration processes to operate effectively with fewer employees.
----------------------------------------
Education & Training
----------------------------------------
Master of Business Administration – Global Management
UNIVERSITY OF WXY, Livonia, MI, 20xx
Bachelor of Arts – Sociology and Africana Studies
UNIVERSITY OF XYZ, Livonia, MI, 20xx
* Recipient of the David Walker Prize for Community Service
* Currently enrolled in Spanish Language Classes
