PLAIN TEXT / ASCII / ELECTRONIC RESUME EXCERPT: SECRETARY RESUME
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SECRETARY
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Highly organized secretarial candidate with extensive experience in office administration seeks opportunity to streamline and improve administrative functions.
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SKILLS
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Proficient in MS Office (Word, Excel, Outlook, PowerPoint, Access), Lotus Notes, and WordPerfect.
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EXPERIENCE
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SECRETARY, ABC COLLEGE
Everett, WA, 20xx-20xx
Provided superior administrative support for the Director of Information Services. Scheduled and facilitated conferences and client meetings. Accurately maintained the Information Services Department’s database and clinical filing system. Scheduled patient appointments and managed client calendar. Conducted Internet research, distributed mail, managed a multi-line phone system, and processed expense/purchasing reports. Secured travel arrangements. Created flow charts and PowerPoint presentations. Typed, faxed, and copied professional correspondence. Procured office supplies and maintained supply inventory.
> Developed a highly effective system for tracking the budget and petty cash.
> Served as project coordinator for the filing system and introduced a color-coding system.
> Improved and standardized the e-mailing message format.
SECRETARY, BCD DINING SERVICES
Everett, WA, 20xx-20xx
Oversaw updates, uploads, and administration of the residents’ Web page. Managed resident profiles and ensured proper medical, diet, room assignment, and special requirements data entry in accordance with health professionals and family requests. Handled invoicing, schedules, ordering, and account/fund verifications.
> Created detailed reports that summarized financial and statistical information for resident meal charges, weekly invoice reports, meal counts, and weekly operating reports.
> Played an integral role in utilization of point-of-sale software; estimated requirements, cost, and the impacts to productivity.
SECRETARY, CDE SOFTWARE SERVICES, Everett, WA, 20xx-20xx
Provided key support to the organization’s senior leader. Arranged appointments, sales calendars, installation schedules, trainings, and travel for the Sales Department. Developed the shipment schedule for installation materials in collaboration with the Office Manager. Maintained the operation’s sales database. Customized sales reports and sales literature. Composed executive-level correspondence.
> Arranged appointments and training schedules for new client visits locally and nationally.
> Organized software and installation materials shipments to ensure delivery prior to trainings.
> Maintained the sales database and files, which included new programs and client data.
> Created and updated customized software products literature.
> Cultivated relationships with customers to field product questions and close sales calls.
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EDUCATION:
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Diploma, Secretarial Practice, 20xx
XYZ COMMERCIAL COLLEGE Everett, WA
